Our Story

About crickrex — Bangladesh's Home for Casino & Cricket Betting

crickrex was built from the ground up for Bangladesh players — combining live casino elegance, deep cricket betting markets, and instant BDT transactions into one platform that works across every division of the country.

500+
Casino Games
24/7
Live Support
8+
Divisions Served
Instant
bKash & Nagad

Our Story

crickrex was founded with a single clear purpose: to give Bangladesh players a world-class online casino and sports betting experience that genuinely reflects how people in this country live, pay, and play. For too long, Bangladeshi players were forced to use platforms designed for European or South Asian markets — platforms with currency conversion fees, payment methods that did not work locally, and customer support teams operating in time zones eight hours away from Dhaka.

We changed that. crickrex launched as a Bangladesh-first platform, meaning every decision about product design, payment integration, customer support hours, and game selection was made with Bangladesh players at the centre. From the very beginning we integrated bKash and Nagad as primary deposit and withdrawal channels — not afterthoughts bolted on later — because we understood that these are the payment rails that Bangladesh actually runs on.

The brand name crickrex reflects our roots. Cricket is not just a sport in Bangladesh — it is a national passion that unites Dhaka and Sylhet, Chittagong and Rajshahi, Cox's Bazar and Rangpur. The Bangladesh Tigers have built a proud international record, BPL has become one of the most exciting franchise cricket leagues in the world, and we have built our sports betting section to match that passion with depth and breadth of markets that no other platform targeting Bangladesh provides.

We complement that cricket foundation with a premium live casino — Evolution Gaming and Ezugi tables streamed around the clock, a slot library of 500+ titles from Pragmatic Play, NetEnt, Microgaming, and more, and the kind of elegant high-roller casino atmosphere that previously required a flight to Macau or Singapore. At crickrex, that atmosphere is available from any smartphone in Bangladesh, any time of day or night, in Bangladesh Standard Time.

crickrex
Built for Bangladesh: Every element of crickrex — from payment methods to customer support hours to the depth of BPL betting markets — was designed specifically for players across Bangladesh's eight divisions. This is not a global platform with Bangladesh as a footnote. Bangladesh is the focus.

Mission & Values

crickrex operates on a clear set of principles that guide every product decision, every support interaction, and every partnership we enter into.

Our Mission
To provide every adult player in Bangladesh with a safe, fair, and genuinely entertaining online casino and sports betting platform — one that respects their local payment preferences, their time zone, their sporting passions, and their right to play responsibly. We measure success by player trust, not just by transaction volume.
Player Safety First
Every crickrex account comes with built-in responsible gaming tools — deposit limits, session timers, cooling-off periods, and self-exclusion options. These are not hidden in obscure settings menus. They are accessible directly from the account dashboard because we believe a sustainable platform is one where players stay in control of their experience.
Fairness and Transparency
All casino games on crickrex use certified Random Number Generator (RNG) technology from their respective providers. Live casino games are streamed from professionally operated studios with independent oversight. Bonus terms are written in plain English and displayed in full before any offer is accepted. We do not hide wagering requirements in fine print.
Community and Belonging
crickrex was built alongside the Bangladesh player community, not just for it. Player feedback shapes our game selection, our promotional calendar — which follows the BPL season, Eid, and Pohela Boishakh — and our ongoing improvements to the mobile experience. When Bangladesh players speak, we listen.
Speed and Reliability
We understand that a platform is only as good as its uptime and its payout speed. bKash and Nagad deposits credit instantly. Withdrawals to verified accounts process within 1–4 hours. Our servers are monitored 24/7 in Bangladesh Standard Time, and our 99.9% uptime target means that whether it is a BPL final night or a quiet Tuesday in Rangpur, crickrex is available.
500+
Slot Titles
৳500
Min. Deposit
1–4h
Withdrawal Speed
18+
Age Requirement

What We Offer at crickrex

crickrex brings together four core product pillars, each built and maintained with Bangladesh players as the primary audience.

Cricket Betting
The deepest cricket betting markets available to Bangladesh players — covering every BPL fixture, all IPL matches, T20 World Cup rounds, and full international schedules involving the Bangladesh Tigers. Pre-match odds, live in-play betting, and special markets like top run-scorer, man of the match, and over-by-over predictions.
Live Casino
Real-time tables from Evolution Gaming and Ezugi — including live baccarat, roulette, blackjack, Dragon Tiger, Teen Patti, and game show titles. Tables are available around the clock with low-stake entry points from ৳50 per round, making premium live casino accessible at every budget level across Bangladesh.
Slots
Over 500 slot titles from Pragmatic Play, NetEnt, Microgaming, Nolimit City, and Hacksaw Gaming. From classic fruit machines to high-volatility video slots with multiplier cascades, the slots library at crickrex is updated regularly with new releases and seasonal titles tied to the Bangladesh festival calendar.
European Blackjack
Classic European Blackjack presented in a clean, high-contrast interface built for mobile play. Full strategy support with clear hit, stand, double-down, and split options. Multiple stake levels available, with rules displayed in plain English so both experienced card players and newcomers can enjoy the game at crickrex.
Vivo Live
Vivo Gaming's live dealer studio brings a distinct live table experience — with professional dealers, high-definition streams, and a range of table games including baccarat, roulette, and blackjack variants. Vivo Live tables at crickrex complement the core Evolution and Ezugi offering with additional variety and different dealer styles.
BDT Payments
Instant deposits and fast withdrawals in Bangladeshi Taka via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and all major Bangladesh bank accounts. No currency conversion, no hidden fees. Your balance is always displayed in BDT. Withdrawals to verified bKash and Nagad accounts process within 1–4 hours from request confirmation.
crickrex

Why crickrex is Built for Bangladesh

Bangladesh has one of the fastest-growing mobile internet user bases in South Asia. The majority of Bangladeshi internet users access online services through smartphones, not desktop computers — and the majority of financial transactions happen through mobile money platforms like bKash and Nagad rather than traditional bank cards. crickrex was engineered around these realities from day one.

Our mobile-first design means the full crickrex experience — account login, live casino tables, cricket betting, slot games, deposits, and withdrawals — works seamlessly on any Android or iOS smartphone without requiring an app download. Chrome on Android and Safari on iPhone both deliver the complete platform experience.

Customer support at crickrex operates in Bangladesh Standard Time (UTC+6) with live chat available around the clock. During BPL match nights, ICC tournament finals, and Eid periods — the peak times when Bangladesh players are most active — our support team is at full capacity. Players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh all receive the same level of service.

Our promotional calendar is also genuinely Bangladeshi. We run dedicated bonus campaigns for the BPL season, Pohela Boishakh (Bengali New Year), Victory Day (December 16), Independence Day (March 26), Eid al-Fitr, and Eid al-Adha. These are not renamed versions of generic global promotions — they are campaigns designed specifically for the Bangladesh player community and funded accordingly.

Our Journey

From a focused cricket betting product to a full-spectrum online casino platform — crickrex has grown steadily by earning player trust and expanding thoughtfully in response to what Bangladesh players actually want.

Foundation
Platform Launch with Cricket Betting Core
crickrex launched with a focused sports betting product centred on cricket — BPL, IPL, and international matches. bKash and Nagad were integrated as primary payment channels from day one. Mobile-first interface built for Android browsers.
Early Growth
Live Casino Added — Evolution Gaming & Ezugi
Following strong player demand, crickrex expanded into live casino by partnering with Evolution Gaming and Ezugi. Baccarat, roulette, and blackjack tables were added, with low-stake entry points designed for the Bangladesh market. Rocket and Upay payment channels joined bKash and Nagad.
Expansion
Slots Library Reaches 500+ Titles
Partnerships with Pragmatic Play, NetEnt, Microgaming, Nolimit City, and Hacksaw Gaming brought the slots library to over 500 titles. European Blackjack and Vivo Live tables were added. Bank transfer and credit card payment options expanded to include Dutch-Bangla Bank, BRAC Bank, City Bank, and Islami Bank.
Maturity
Full Responsible Gaming Suite Deployed
crickrex deployed its full responsible gaming toolkit — deposit limits, session timers, cooling-off periods, and self-exclusion — directly in the player account dashboard. 24/7 live chat support reached full Bangladesh Standard Time coverage. Withdrawal processing times for verified accounts reduced to the current 1–4 hour standard.
Today
Bangladesh's Most Complete Casino & Betting Platform
crickrex today serves players across all eight divisions of Bangladesh with a platform that covers live casino, cricket and sports betting, 500+ slots, and instant BDT payments — all from a single account accessible on any smartphone without any app download.

Our Team

crickrex is run by a team of online gaming professionals, Bangladesh market specialists, and technology engineers who are committed to delivering the best possible platform for Bangladeshi players.

Platform & Product
Product Team
Responsible for the overall crickrex player experience — from the login flow to the casino lobby layout to payment method integration. All product decisions are validated against Bangladesh player feedback.
Customer Support
Support Team
Available 24/7 via live chat and email at support@crickrex. The support team operates fully in Bangladesh Standard Time and is trained to resolve account, payment, and game queries within a single session wherever possible.
Security & Compliance
Security Team
Oversees SSL encryption, login monitoring, KYC verification, and responsible gaming compliance. The security team reviews platform access patterns continuously to detect and prevent fraud and protect player accounts.
Promotions & Cricket
Marketing Team
Designs the promotional calendar around the BPL season, ICC tournaments, and Bangladeshi cultural events including Eid and Pohela Boishakh. All bonus terms are written in plain English and reviewed for fairness before publication.

Responsible Play at crickrex

crickrex takes responsible gaming seriously. Gambling is entertainment — and like all entertainment, it works best when it is enjoyed within clear personal limits. Our platform provides every registered player with a suite of tools designed to keep gambling a positive experience.

Deposit limits allow you to cap daily, weekly, or monthly spending at a level you are comfortable with. Session time reminders alert you when you have been playing for a set period. Cooling-off periods let you step back from the platform for a defined number of days without permanently closing your account. Self-exclusion — available directly from your account settings — closes your access for an extended period when you feel you need a more significant break.

If gambling is affecting your finances, your relationships, or your wellbeing, we encourage you to use these tools immediately and to reach out to our support team at support@crickrex or via live chat. Our support agents are trained to assist with responsible gaming conversations with sensitivity and without judgment.

18+ Age Restriction: crickrex is strictly for adults aged 18 and above. We verify player age as part of the KYC process. Any account found to have been created by a person under 18 will be permanently closed. Please play responsibly and within your means.
Deposit Limits
Set daily, weekly, or monthly deposit caps directly from your account dashboard. Limits take effect immediately and can only be lowered in real time — increases require a 24-hour cooling-off period before they activate.
Session Time Reminders
Set an alert to notify you when your current gaming session reaches a time you have chosen. This helps maintain awareness of how long you have been playing and supports healthier session habits.
Self-Exclusion
Permanently or temporarily close your crickrex account access. Self-exclusion is available immediately from your account settings and takes effect without any waiting period. Contact support@crickrex to request reinstatement after an exclusion period ends.

Contact crickrex

Our support team is available 24/7 in Bangladesh Standard Time. Reach us through any of the channels below — we aim to respond to all queries within the same session.

Live Chat
Available directly on the crickrex website. Average response time under 2 minutes. Available 24/7 in Bangladesh Standard Time including BPL match nights, Eid holidays, and all national public holidays.
Email Support
Write to us at support@crickrex for account queries, KYC questions, payment issues, or responsible gaming requests. All emails receive a response within 4 hours during normal operations.
WhatsApp
Contact us on +880 1700 000000 (display only — not a clickable link). WhatsApp support is available for general queries and account assistance during Bangladesh Standard Time business hours.

Ready to Experience crickrex?

Explore our full casino, browse cricket betting markets, or read through our FAQ to learn more about how crickrex works for Bangladesh players.